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Letters From
Vent-Free Gas Fireplace Owners
If you're considering a
vent-free gas appliance, you should first read these excerpts
from letters written by vent-free owners, downloaded from the
Internet. We've edited out the names of specific manufacturers
and retailers wherever they appeared in the original text .
Letter # 1: Serious Health Problems
My Name is Kim, I am trying desperately to locate other people
who have suffered the long term effects of CO. My Family of four
was poisoned for over two years, before we found out why we were
all so sick. My five year old daughter was having many illnesses,
eventually led to seizures.
This all stemmed from a
ventless gas fireplace we installed in our basement. Three months
after it was installed my daughter had her first seizure. Husband
began having severe headaches, trembling, memory loss, and numerous
other ailments. Neurologists diagnosed daughter as epileptic!!!!!
They now know they were wrong.
This began in January 1995. Husband still on oxygen every day,
and medication, and extreme memory loss, and other problems.
Daughter is having no more seizures, and last EEG done three
months after gas shut off, was normal. First normal EEG in two
years.
We have been through it
all!!! If anyone knows about CO, it's me and family. I have found
a support group based in the United Kingdom that is helping us
deal with this mess. And we are in search of other people who
need our help. We are also trying to find a way to inform the
public about this silent killer.
Would you be able to help
us in any way? Your concern could save a life. We have had a
forensic scientist in our home doing tests on fireplace, and
the final result was determined that you cannot put a combustible
gas in an airtight home and not vent it.
I have done much research
on this situation and talked to toxologists, chemists, and other
specialists, and not one of them can believe we are still alive,
they are all behind us all the way. I'll be waiting to hear from
you. Thanks, Kim
Letter #2: Headaches, Odor,
Unacceptable CO Levels Date: Monday, March 30, 1998 23:38:16
We are a young couple with
four children and live in a small community in Ohio. In 1996,
we built a new home and moved in in late October. In November,
we decided to try out our new vent free gas fireplace.
Neither myself nor my husband
are familiar with gas appliances, so we called the owner of **RETAILER**
Fireplace Sales. **RETAILER** is where we bought the unit. He
had what he called a startup package for around $40. We were
surprised at the charge since nothing was mentioned at the time
of the sale, however we decided it would be best to know how
to use it properly.
We asked the representative
of **RETAILER** about using a CO detector. He told us they really
aren't necessary because the unit has a built in sensor that
will shut itself off if the level gets too high. He also told
us to let the unit burn for 4 to 5 hours to get the initial smell
and burn off from the logs.
We did this, but still
noticed an odor even after 10-12 hours. We called **RETAILER**
again and were told to burn the unit for 100 hours. This seemed
extremely long, but we did this over a series of 2 months.
In early January, we were
still experiencing the odor and also seemed to notice a listlessness
in our children, dizziness and sometimes headaches, while running
the unit. At this time we still did not have a CO detector, so
we have no idea how high the reading got at this point.
We finally decided to go
out and buy a CO detector. Within half an hour of turning the
unit on the warning alarm sounded. We called **RETAILER** again
and now he says that these detectors warn you way before there
is a problem, so he still says we do not have a problem. We decided
to buy another one and have one on the first and second floors.
The upstairs would alarm within half an hour and the downstairs
within 2-1/2 hours.
Again, we contacted **RETAILER**
and he told us the CO detectors we bought are too sensitive and
to call the **Manufacturer**, to see what they recommend. They
recommended a different brand with a digital display. So, we
go out and buy our third CO detector.
We now have two different
brands of CO detectors in a loft area overlooking our great room.
The great room measures 17x20 and has a 17 foot cathedral ceiling
and this is where the vent free fireplace is located. The great
room is also open to a kitchen/dining room and a 2-story entrance.
So, it is a very roomy and open area. The following is an example
of one days CO level readings:
Time Reading Description
----------------------------------------------------------------
7:50 am 0 Turned fireplace
on
8:05 am 7
8:20 am 9 Upstairs CO detector alarm
8:45 am 11
9:40 am 13
10:15 am 14 Downstairs CO detector alarm
10:50 am 15
11:20 am 16
12:00 pm 17
12:30 pm 18
1:20 pm 19
2:00 pm 21 Noticed dizziness
2:20 pm 22
2:45 pm 23 Headache starting - turned unit off
It took until 8:00 am next morning to get the detector reading
below 10. These levels are not considered very high, but being
exposed to these on a daily or every other day basis which we
were in trying to get this 100 hours of burning time in, may
become harmful, especially for our young children.
On another day of recording
the readings, we got the following results:
Time Reading Description
-----------------------------------------------------------
10:00 am 0 Turned fireplace on
11:05 am 10
11:45 am 12
12:25 pm 14
2:00 pm 20 Turned fireplace off
We called the fire department out and they felt we had a problem
and should call the gas company. The gas company came out and
they too felt we had a problem. Their representative told us
any reading over 10 is unacceptable in a residential home.
He also told us he was
"red flagging" the unit, which he explained to mean
that he had checked out all other possible sources of CO and
determined the cause to be the vent free gas fireplace. This
would let the gas company off the hook if something would happen
to any of us.
Throughout this whole process
we had over 30 phone calls to **Manufacturer** and **RETAILER**.
**RETAILER** was not willing to do anything except tell us to
talk to the manufacturer. **Manufacturer** did try replacing
the logs, they tried replacing the whole guts of the unit and
the logs.
The old unit was then to
be sent back for testing. **Manufacturer** instructed **RETAILER**
to install the new burner and logs and return the old unit. I
checked on the results of this and every time I was told that
they had not received the unit from **RETAILER**.
They also tried new brick
panels too. We still got the same results and every time they
sent something new we had to go through the initial burn off
process again.
Finally, after one year
of frustration, **Manufacturer** suggested we try something new
called a catalytic converter unit. They were going to send out
technicians to check out the other unit and install this new
catalytic converter unit.
Well, here's another problem.
We have the old unit enclosed in a brick front that goes all
of 17' in height. I do not want to have to go through the expense
and the mess of having the old one cut out and then the new one
put in and still have the possibility of having problems because
it would still be an unvented unit.
We have done too much research
in the meantime and know that we want nothing but a vented unit
that has a vertical pipe running all the way up and through the
roof. We only wish we knew all we do now before we started building.
We are going to go through the expense and the mess and have
this unit installed, but we want nothing to do with any gas appliance
that is unvented.
We have since this time
talked to several people in fireplace sales and gas appliance
installation and none of them are recommending the vent free
units. We sure would not recommend one. We only hope that this
information may persuade a person who is thinking of buying a
vent free unit. Please think twice about it because we have also
had moisture problems as well. Which is a totally different story.
Letter #3: Soot All Over
The House Date: Thursday, October 14, 1999
Hello, Found your webpage..and
was so thrilled..have some questions..
We purchased a vent-free
fireplace from a local distributor 2 yrs ago..and its been nothing
but a nightmare...soot, soot and more soot. I have been told
its the fact that its vent-free, or its the manufacturer..which
is **MANUFACTURER**...whatever...they have not been able to fix
the problem..so we have a beautiful fireplace..I won't use, because
it ruins the walls, curtains, etc.
We have decided the only
solution to our problem is to go with a vented fireplace, but
will not buy from the same folks, and very skeptical about buying
thru a place like Lowes, etc. This can be a costly addition..and
don't want to have to go thru this repeatedlly..
Our source of fuel is propane..we
also use this with our furnace. We have decided we better go
to a vented fireplace, so am looking for suggestions. The fireplace
we have now says..max. 22, 000 btu..if that will help with size,
etc. I would appreciate your assistance. Thank You. Jean
Letter #4: Condensation
Nightmare Date: Monday, May 15, 2000
We could contribute a letter
about the no-vent wall gas heaters. Despite a science background,
I failed to consider the water production from burning propane
when I left the (installed by builder) gas heater on (low) in
a mountain cabin during winter months to thwart freezing and
supplement electric units.
Well the pipes didn't freeze,
but all windows had enormous ice deposits along their base and
sides from the thaw/drip/freeze of condensed combustion water.
This damaged "dry" wall around the windows, cracked
a large picture window (several hundred $ repair), and required
me to strip and refinish water-damaged sills. Even worse, the
moisture condensed on the underside of the (poorly designed)
sheet metal roof, whence it melted in spring to anoint the upstairs
ceilings and floors with dripping "dry" wall coatings
and stains.
This led to the belated
recognition of the need for roof rebuilding (couple kilobucks)
to help prevent future condensation, and the epiphany that non-vented
gas heaters are bad for the house's health even if acceptable
for the occupants'. While pleased with myself for tracing the
problem to the heater (I calculated how much water would be produced
by the amount of propane consumed that winter while laying awake
worrying about the demise of the house), I sure wish someone
had educated me of the hazards beforehand. Frank Symington
To read about how much
CO2 a vent-free fireplace exhausts into the breathing space,
click
here.
To read about a recent study of the effects of long-term exposure
to CO gases, click
here.
To read a posting about vent-free gas appliances from an indoor
air quality scientist, click
here.
To read exerpts from a recent Consumer Reports article about
vent-free fireplaces, click
here.
To read our opinion about vent-free gas appliances, click here.
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